Shipping

ESTIMATED TIME OF DELIVERY AFTER THE DISPATCH DATE

EU: 1-5 working days

USA: 3-6 working days (may be a few days more depending on Customs)

Rest of the world: 3-10 working days (may be a few days more depending on Customs)

CUSTOMS

Reina Olga SA is not responsible for any customs clearance fees incurred for shipments landing outside the EU.

SHIPPING POLICY

Shipments will be arranged by Reina Olga SA, Monday to Friday from 9:00 to 13:30.

Orders placed during the weekend will be processed starting from the next Monday morning.

Reina Olga SA ships all over the world with DHL.

It is important that you insert an email address and a phone number correctly when you place an order.

The courier does not always contact the customer by phone, so it is important that you insert a correct email address when placing an order.

N.B. it is not possible to change the address or the order after placing it.

Deliveries will be effected Monday to Friday from 9:00 to 19:00. 

Reina Olga SA is not responsible for possible delays in shipments caused by international customs issues, delays caused by couriers or any other circumstances beyond the control of Reina Olga SA.

During promotions there may be delays in immediate shipping.

Orders take 1-2 working days to be processed and are then sent from Lainate, ITALY.