Shipping Times

Europe orders: 1-3 business days after dispatch
USA orders: 3-6 business days.
Rest of World orders: 3-10 business days (pending unexpected customs delays)

Customs

Europe: Duties & taxes included in final price
USA: Duties & taxes included in final price
Rest of World: Reina Olga SA is not responsible for any customs clearance fees or taxes

Returns

You have 14 days from delivery to start a return. Sale, promotional and discounted items — including discounts of 15% or more — are eligible on the same basis as full-price items. Approved refunds go to the original payment method unless you expressly choose store credit. Start here.

Store Credit Bonus

Choose store credit instead of a refund and receive 15% extra on the price you actually paid.

See our return policy for more info.